Auto Ship Program

Introducing our new auto ship program! With this program, you will never have to worry about when to change your filters and O-rings again!

Just follow these easy steps to sign up, and receive a 10% discount off all of your orders!

  1. Create an account (or log into your account if you have already created one).
  2. Choose which filter cartridge(s) and O-ring(s) you would like auto shipped.
  3. Select frequency of when you would like the items delivered.
  4. Add your item(s) to your cart. The 10% discount will be automatically applied to your order!
That's it! We will take care of the rest!

Auto Ship FAQ

What are my shipping options with Auto Ship?
- We will use the cheapest shipping method at the time of shipment for auto shipments that qualify for free shipping. Other auto ship orders that do not qualify for free shipping will use the shipping method that you chose on your first order.

How do I track my order?
- You will receive an email with tracking information at the time that we ship out your items. You can also call or chat with us to inquire about your shipping status. 

I haven't received my order yet, who should I contact?
  - You can call or chat with us any time Monday through Friday, 8:00AM-4:00PM Mountain time to inquire about your shipment. You can also email us to make an inquiry. 

What kind of payments do you accept?
- We accept all major credit and debit cards. We also accept checks and money orders made out to Dovetail Distribution. Please note that if you choose to pay with a check or money order, your order will not ship until we receive your payment. 

How do I make changes to my address or payment information for auto ship?
- Please call, chat, or email us with any changes to your address or payment information. We will be more than happy to make any changes for you!

Is my information secure?
- Of course!! Our site encrypts all data passed to and from our servers. We are PCI compliant and data security is a top priority!

If you have any other questions about our auto ship program, please do not hesitate to contact us!